Entain is one of the world?s largest sports betting and gaming
groups, operating both online and in the retail sector. With offices
across five continents and licences in more than **Apply on the
website** countries, we operate some of the most well-known and iconic
brands in the industry with more than **Apply on the website** years
of combined history ? names such as Ladbrokes, partypoker, bwin and
Coral.
About The Role
At Entain, our Retail Customer Service Advisors are great listeners,
part of their local community, helping everyone be part of the
entertainment we provide. They keep it real. Bring your character to a
Retail Customer Service Advisor role and you can be yourself, building
relationships with our customers and making sure that they enjoy our
products and services responsibly. With flexibility, energy and great
customer focus, we?ll support you to build a great career. For the
good of entertainment.
Our Customer Service Advisors are the face of our business,
responsible for providing the best possible customer experience.
What will you be doing?
???
???
???????Operate BS**Apply on the website** with speed and
accuracy taking action to minimise queuing.
???????Process bets paid for, or by, other shops and promote
this service to customers who move in and out of the area to encourage
repeat business.
???????Use in-shop equipment, including new technologies to
enhance customer service.
???????Demonstrate a commitment to working effectively as part
of the shop team.
???????Actively participate and contribute to the success of
the shop team and achievement of shop business plans.
???????Take and follow reasonable instruction from the line
manager in relation to duties and work activities.
???????Willingly share knowledge and experience and supports
other team members.
???
???
What do you need to be successful in this role?
???Passion for delivering great customer service
???The ability to build strong relationships and communicate
effectively
???Self-motivated with strong organisation skills
???Happy to work autonomously or part of team
???The ability to adapt and learn
???Ability to deal with tough situations in a calm and professional
manner Location: null
Entain is one of the world?s largest sports betting and gaming
groups, operating both online and in the retail sector. With offices
across five continents and licences in more than **Apply on the
website** countries, we operate some of the most well-known and iconic
brands in the industry with more than **Apply on the website** years
of combined history ? names such as Ladbrokes, partypoker, bwin and
Coral.
About The Role
At Entain, our Retail Customer Service Advisors are great listeners,
part of their local community, helping everyone be part of the
entertainment we provide. They keep it real. Bring your character to a
Retail Customer Service Advisor role and you can be yourself, building
relationships with our customers and making sure that they enjoy our
products and services responsibly. With flexibility, energy and great
customer focus, we?ll support you to build a great career. For the
good of entertainment.
Our Customer Service Advisors are the face of our business,
responsible for providing the best possible customer experience.
What will you be doing?
???
???
???????Operate BS**Apply on the website** with speed and
accuracy taking action to minimise queuing.
???????Process bets paid for, or by, other shops and promote
this service to customers who move in and out of the area to encourage
repeat business.
???????Use in-shop equipment, including new technologies to
enhance customer service.
???????Demonstrate a commitment to working effectively as part
of the shop team.
???????Actively participate and contribute to the success of
the shop team and achievement of shop business plans.
???????Take and follow reasonable instruction from the line
manager in relation to duties and work activities.
???????Willingly share knowledge and experience and supports
other team members.
???
???
What do you need to be successful in this role?
???Passion for delivering great customer service
???The ability to build strong relationships and communicate
effectively
???Self-motivated with strong organisation skills
???Happy to work autonomously or part of team
???The ability to adapt and learn
???Ability to deal with tough situations in a calm and professional
manner
We need : English (Good)
Type: Permanent
Payment:
Category: Others
